Customers expect rapid and effective support when they contact you. However, most call centers don’t know what inspired customers to call them—so you end up providing reactive support, as opposed to proactive.
Contact Clouds' technology is the only contact center solution with marketing attribution software built in. Our platform lets you know upfront who is calling in, what campaigns they were referencing, and their previous history with your company. Partnering this data with tools to automate and streamline your team’s workflow frees you up to focus on truly delighting your customers.
Service current customers and greet new customers when they are ready to buy
Send + receive in bulk or as a one off, contact your customer, or acquire new customers
