Contact Cloud Pricing

No Setup Fees - Unlimited Users - Cancel Anytime

Growth

Small Teams

Have less than 15 users, this is your secret weapon.

$99 / month
billed monthly + usage
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Best Deal

Large Teams

Large team with more than 15 users. Power your workforce.

$129/ month
Cyber Monday Special.
6 months of monthly platform fees waived. Use code CYBERMON. Expires 12/4/20
billed monthly + usage
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Startups

Micro

Great for very small teams, and startups.

$19 / month
billed monthly + usage
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Custom

Custom

Have your own ideas, let's build a custom plan that meets your specific use case.

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Limited Time Lifetime Deal

Get lifetime access to Contact Cloud with unlimited users

Lifetime Deal

Pay once, own it forever
$2,199
Subscribe
More Details
Lifetime access to Contact Cloud's Large Teams plan with standard support and unlimited access to all features. Never pay a monthly, quarterly or yearly platform fee again. One payment all features, usage billed daily.
All features of Large Teams plan
One time cost
No limitations
Slack group
Lifetime access to Contact Cloud's Large Teams plan with standard support and unlimited access to all features. Never pay a monthly, quarterly  or yearly platform fee again. One payment all features, usage billed daily.
Pay once, own it forever
$2,199
Buy Now
More Details
$99 / month
$129 / month
Choose a plan that
$19 / month
fits your business strategy
Small Teams
Large Teams
Micro
Starter
Best Deal
Startups
Usage
Small Teams
Large Teams
Startups
Local Phone/Fax Number
$1.81/mth
$1.68/mth
$3.00/mth
Local number call forwarding (outbound)
$.050/min
$.047/min
$.061/min
Softphone calls (inbound)
$0.031/min
$0.029/min
$0.038/min
Toll free number / Fax number rental
$2.90/mth
$2.70/mth
$4.80/mth
Toll free call forwarding (outbound)
$0.072/min
$0.067/min
$0.087/min
Toll free calls softphone (inbound)
$0.053/min
$0.050/min
$0.064/min
Outbound calls
$0.037/min
$0.035/min
$0.045/min
Text messages (sms)*, **
$0.014/text
plus carrier fees
$0.013/text
plus carrier fees
$0.021/text
plus carrier fees
Text messages (mms)*, **
$0.072/text
plus carrier fees
$0.067/text
plus carrier fees
$0.100/text
plus carrier fees
Live chat license First 30 days free
$16.00/license
$16.00/license
$16.00/license
Fax per page
$0.10/page
$0.10/page
$0.10/page
Form submissions
Unlimited
Unlimited
Unlimited
Text message keywords
Unlimited
Unlimited
Unlimited
Product Support
Small Teams
Large Teams
Startups
Email, chat support
Online help center
Onboarding call with specialist
Done-For-You setup
Available
Available
Dedicated support
Contact Sales
Contact Sales
Administration
Small Teams
Large Teams
Startups
Unlimited users
Outbound webhooks
Open API
Mobile web app
Version history
300 days
300 days
300 days
Restore deleted objects
14 days
14 days
14 days
User privileges
Custom logo and branding
Attribution/ Tracking
Small Teams
Large Teams
Startups
Worldwide tracking numbers
Email call records
Record and download calls
Unlimited call history
Port numbers (US/Canada only)
Dynamic number insertion
Online/Offline Ad tracking
Calls matched to web visitor and ad click
Click to call Ads / Ad extensions
Play whispers to callers and agents
Geocontact
Form tracking
Call tracking
Live chat tracking
Multitouch attribution
Contact Center Call/Management
Small Teams
Large Teams
Startups
Forward calls to any number
Integrated softphone
Route calls by schedule
Route calls by IVR menu
Score, convert and tag calls
Virtual voicemail boxes
Transfer calls
Smart Routing
Geographic routing
Call queues
Custom fields
Automated triggers
Post call agent surveys
Estimated wait time announcements
Hold patterns (music on hold, voiceover)
Conference calls
Auto dialer (progressive)
Customize softphone actions
Desk mode
Agent call scripts
Live call listen & end call options
Teams (Group settings)
Lambda functions
Reminder notifications
Directory dialing
Text Messaging & Forms
Small Teams
Large Teams
Startups
Send and receive text messages
Scheduled text messaging
Bulk text messaging campaigns
Obscenity detection for SMS
FormReactor form tracking
Short codes for SMS
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Live Chat (Per license pricing)
Small Teams
Large Teams
Startups
File sharing
Schedule & queue routing
Call & chat load balancing
Configure missed chat rules
View session data
Customize chat widget
Internal chat for agents and teams
Security Features
Small Teams
Large Teams
Startups
Two-factor authentication
Opt out lists for calls and texts
Automatic redaction of personal data
HIPAA Compliance
GDPR Compliance
CCPA Compliance
PCI Compliance
PIPEDA Compliance
Google/Gsuite Auth
Custom IDP Auth
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Enhancements
Small Teams
Large Teams
Startups
Live listen to calls
$0.0046/min
$0.0043/min
$0.0051/min
Caller Insights premium caller ID
$0.151/per caller
$0.140/per caller
$0.167/per caller
Spam Detective
$0.013/per caller
$0.012/per caller
$0.014/per caller
Transcriptions with keyword spotting
$0.029/min
$0.027/min
$0.032/min
Enhanced transcriptions
$0.108/min
$0.101/min
$0.120/min
Encrypted call recordings
$0.004/min
$0.004/min
$0.005/min
Dual channel recordings
$0.004/min
$0.004/min
$0.005/min
High Volume Concurrent Calls (CPS)
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Contact Sales
Image obscenity detection for MMS
$0.0200/min
$0.0200/min
$0.0200/min
Reporting
Small Teams
Large Teams
Startups
Call log
Text log
Form log
View website visitor data for calls
Activity reports
ROI reports
Call notifications
Text notifications
Form notifications
Tracking source accuracy reports
Usage reports
Live call center agent dashboard
Build custom reports
Integrations
Small Teams
Large Teams
Startups
Integromat
Google Analytics
Google Ads
Microsoft Advertising
WordPress
Zapier
Kissmetrics
AMP
Optimizely
Wix
Google Data Studio
Google Ads Direct Connect
Sendgrid
MailChimp
Unbounce
Cake
Marin
Kenshoo
Bizible
Maxymiser
Acquisio
Marketo
Hubspot
Google Marketing Platform
Facebook
Shopify
Zoho CRM
Gravity Forms
VWO
Salesforce
Salesforce Desk
Microsoft Dynamics 365
Zendesk
Bing
Snapchat
Symplify
Webhooks
Contact Cloud API
*Carrier Network Access Fees not included
**inbound and outbound segments are billed at published sms rates
Hosted in the cloud

Hosted in the cloud

We update, manage, maintain and run all of our software securely in the cloud so you don't have to.

Get immediate access to our latest features with automatic upgrades

No servers, no storage, no maintenance

Secure application

Secure communications

At Bipath, call data security is top priority. Customers benefit from a data center and network architecture built to meet industry-standard encryption and redundancy requirements. Our user-friendly security measures make it easy for customers to spend less time on compliance and more time running their business.

CCPA Compliant

PCI Compliant

HITECH Compliant

HIPAA Compliant

GDPR Compliant

PIPEDA Compliant

Built in Boston

Apps & Services
Contact Cloud
Flows
Support
Company
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