The Contact Cloud SMS text message platform is fully integrated and allows for all of the same workflow, routing and scheduling capabilities as our calling platform. Drive leads, increase engagement while lowering marketing costs.
Get the message out to a large number of customers instantly. 100,000 customers 1M customers, the process is the same.
Contact forms, booking forms, landing pages. When you receive any online form respond immediately with a text.
Automating texts, utilizing criteria and timeframes that you specify. Define rules in your auto dialers so you can manage texts strategically.
Add text messagine to any workflow, only limited by your imagination.
Unleash the power of workflow triggers to forward incoming text messages to any number. Set the criteria and the system handles the rest.
Reduce friction for your customers and increase service levels by sending relevent communications precisely when they expect it.
2 way messages
Scheduled Followup
Text reminders
Track your inbound and outbound messages by marketing source, website, call agent, form etc.
Filter and tag all text messages received by your organization as Not Safe For Work. Our algorithms do the heavy lifting.
Need to redirect text messages to a different number. Our text management functionality allows you to do this with a few simple clicks.
Send text messages during long wait times or after missed calls.
Book, confirm, remind and even reschedule appointments with self service automation.
Automate text message responses from your Google Ads text message extensions.
Personalize your outbound text messages using data that you have already received or stored about your customer.
Send text messages in your auto-dialer campaigns as touchpoints.
Automated replies, based on tags, keywords or the text message body.
Standard texts are only 160 characters long. With us, you get as many as you need.
Create something great with our API. Plug your app, CRM or website right into our platform.
Seamlessly route text replies to queues or agents.
